Ka'Chava

My Account

How Can We Help?

Get in touch

Support Times - M-F 9am to 9pm EST

How do I access my account?

Most likely, you don't yet have an account (unless you created a password during checkout). We do not require creating an account when making a one-time purchase or subscribing to recurring deliveries. You are, however, offered to create one during checkout. If you don't remember whether you created a password or not, you can follow the steps below to find out:

  • Click here or go to the Forgot your password? section of the login page.

Screen_Shot_2018-09-07_at_6.04.02_PM.png

  • Enter the email address you used during checkout and click Reset.

Screen_Shot_2018-09-07_at_5.57.31_PM.png

  • If you see the 'No account found with that email.', head over to this page to create one. Please use the same email address that you provided during checkout in order to manage your existing subscription or to view your purchase history.

 

Was this article helpful?
7 out of 37 found this helpful
Have more questions? Message Us!
Back to support center Back to support