Shipping & Tracking

Where is my tracking number?

As we are heading into holiday season, our fulfillment and carrier partners have notified us of expected delays. Please do allow extra time for your orders to be fulfilled and delivered. We truly appreciate your patience!

https://track.kachava.com 

We send out an email with your tracking info within 2-3 business days after your order is placed. Don’t see it? Be sure to check your spam folder! Sometimes the first email gets treated as junk mail. If you aren’t able to find it, you can also track your order with just email and order # - https://track.kachava.com 

Was this article helpful?
28 out of 79 found this helpful

Need Help?

Get in touch

Support Times - M-F 9am to 9pm EST