Shipping & Tracking

How long do orders take to arrive?

As we are heading into holiday season, our fulfillment and carrier partners have notified us of expected delays. Please do allow extra time for your orders to be fulfilled and delivered. We truly appreciate your patience!

To track your order, please visit - https://track.kachava.com 

86% of orders ship within 2 business days. You will receive an email with tracking information once the order ships.

Once shipped, orders normally arrive next day (Priority Shipping), in 2-3 business days (Expedited Shipping) or in 4-7 business days (Standard Shipping).

We process and ship orders Monday through Friday, 9 AM to 5 PM ET. Orders placed outside of these hours will be processed the next business day.

We are closed Saturday and Sunday. If you place your order after 5 PM ET on Friday, your order will be processed on Monday morning.

If you haven’t received an email with your tracking info within 7 full business days since placing an order, please contact us and we will look up your tracking info and provide all your current shipping details.

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