Shipping & Tracking

How long do orders take to arrive?

To track your order, please visit - https://www.kachava.com/pages/track-order 

95% of orders are delivered within 3-4 business days. You will receive an email with tracking information once the order ships.

If you placed your order before 2 PM ET on a business day, your package is estimated to arrive between 3-5 business days (allow 2 weeks for deliveries to Alaska, Hawaii and US Territories).

We are closed Saturday and Sunday. If you place your order after 2 PM ET on Friday, your order will be processed on Monday morning.

If you haven’t received an email with your tracking info within 5 full business days since placing an order, please contact us and we will look up your tracking info and provide all your current shipping details.

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