How do I change my billing address? Simon Malone March 09, 2018 18:04 Updated Follow If you didn't create an account while ordering, see this article for instructions. Please use the same email address you used during checkout. Log in to your Ka'Chava account. Click Manage Subscriptions button. Go to Billing Information. Click Edit for Billing information. On Mobile Device On Computer Enter your new billing address. Click Save. Related articles How do I update my credit card? How do I cancel my subscription?