To track your order, please visit https://www.kachava.com/pages/track-order
Most orders arrive within 3 to 5 business days after they ship. Please note that this timeframe does not include order processing time, carrier partner delivery days, or any potential delays caused by holidays or weather.
If you place your order before 2 PM ET on a business day, it should arrive within 3 to 5 business days. For deliveries to Alaska, Hawaii, and U.S. territories, please allow up to 2 weeks.
Our warehouse is closed on Saturdays and Sundays. If you place your order after 2 PM ET on Friday, it will be processed on Monday morning.
If you have not received an email with your tracking information within 5 full business days of placing your order, please contact us. We will look up your tracking information and provide you with the latest shipping details.